The U.S. Postal Service reported a net loss of $8.5 billion for the most recent fiscal year as mail volume continued to decline, forcing the agency to find ways to overhaul its business.
The Postal Service has been trying to dramatically reform its business practices for years as increasing popularity of email, competition from FedEx, United Parcel Service and other delivery services, and the recent economic downturn hurt volumes.
This is the fourth straight year the agency has posted net losses despite cost-cutting measures and staff reductions.
The agency's revenue woes are not new. The Postal Service reported a $3.8 billion net loss for the previous fiscal year, 2009, despite about $6 billion in savings. Mail volume fell 12.7 percent in that year, more than double any decline the agency had seen previously. Although standard mail volumes began to recover in late fiscal 2010, the Postal Service reported first-class mail, its most profitable product, fell 6.6 percent for the year. Total mail volume fell 3.5 percent to 170.6 billion pieces during the fiscal 2010, which ended September 30, the agency reported. Cost-saving measures eliminated 75 million work hours and reduced operating expenses about 0.6 percent from 2009. But that was not enough to compensate for a $1 billion decrease in revenue to $67.1 billion in 2010.
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